Privacy Policy

This policy explains what personal information Seeal Digital collects through seeal.ca, why we collect it, who we share it with and the choices you have. We keep it short and plain on purpose.

Who we are

Seeal Digital ("Seeal", "we", "us") is a design, development and growth studio based in Vancouver, BC, Canada. We are responsible for the personal information described in this policy. You can reach us at hello@seeal.ca or +1 778 957 3385.

What we collect

Information you give us

When you fill in our contact form, we collect:

your name and email address
your company or website, if you add it
the services, project type and timeline you choose
your message, and how you heard about us
your agreement that we can contact you about your enquiry

If you email or call us, we receive whatever you choose to share. If you book a call, Calendly collects your booking details under its own privacy policy.

Information collected automatically

Analytics. We use Google Analytics to understand how people use the site: pages visited, how long, the type of device and browser, the site that referred you and your approximate location (city or region, not your exact address). It also records interactions such as starting the contact form, but not what you type into it.
Technical data. Like any website, the services that deliver our pages receive your IP address and basic browser information so they can send the page to you.
Spam protection. Our contact form uses Cloudflare Turnstile, which checks browser signals to tell people from bots.

How we use it

to reply to your enquiry and discuss your project
to prepare proposals and, if we work together, to deliver our services
to understand which pages are useful and improve the site
to keep the site and our form secure and free of spam

We do not sell your personal information. We don't add you to a mailing list or send you marketing emails unless you ask us to.

We share information only with the service providers that help us run the site and reply to you, and only for those purposes:

Webflow hosts this website and stores contact form submissions.
Our email provider delivers form notifications and our replies.
Google provides Google Analytics and the web fonts used on the site.
Cloudflare provides spam protection (Turnstile) and delivers some of the site's code.
jsDelivr delivers some of the site's code.
Calendly handles call bookings, if you choose to book one.

We may also disclose information if the law requires it.

Where your information is stored

Our service providers may store and process information in the United States and other countries outside Canada. When that happens, your information is subject to the laws of those countries, and may be accessible to their courts and authorities.

Cookies and similar technologies

Google Analytics sets cookies (named _ga and _ga_…) to tell visits apart. They can last up to two years.
Cloudflare Turnstile may use cookies or similar storage on the contact page to check for bots.
The site keeps a short-lived note in your browser's session storage to play the page-transition animation. It is deleted when you close the tab.

You can block or delete cookies in your browser settings, and you can opt out of Google Analytics on every site with the Google Analytics opt-out browser add-on.

How long we keep it

We keep enquiry details for as long as we need them for the purposes above, for example while we are discussing a project with you, and while we work together if you become a client. When we no longer need them, we delete them. Analytics data is kept according to the retention settings in our Google Analytics account.

How we protect it

We use reputable providers, encrypted connections (HTTPS) and limited access to protect your information. No method of transmission or storage is completely secure, but we take reasonable steps to keep your information safe.

Your choices and rights

You can ask us to:

tell you what personal information we hold about you
correct it if it's wrong
delete it, or stop using it
withdraw your consent, for example to being contacted

Depending on where you live, you may have more rights under your local law. To make a request, email hello@seeal.ca. We may need to confirm your identity first, and we will reply within 30 days.

If you're not satisfied with how we handle your request, you can contact the Office of the Information and Privacy Commissioner for British Columbia, the Office of the Privacy Commissioner of Canada, or the privacy authority where you live.

Children

This site is meant for businesses and is not directed at children. We don't knowingly collect personal information from anyone under 16.

Changes to this policy

We may update this policy from time to time. The date at the top shows when it last changed. If we make significant changes, we'll make that clear on this page.

Contact us

Questions about this policy or your information? Email hello@seeal.ca or call +1 778 957 3385.